1. Agreement
By engaging A&M Concrete Group Pty Ltd (ABN ) for any concrete and construction services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not engage our services. These terms apply together with any written quote, scope of works or variation approved by both parties.
2. Services
We provide concrete and construction services including, but not limited to, concrete driveways, slabs, footpaths, footings, exposed aggregate finishes and related preparatory and finishing works. The specific services to be provided will be set out in a written quote or scope of works. Any works outside that scope will require a written variation and may attract additional charges.
3. Quotes and Pricing
All quotes are valid for 30 days from the date of issue unless otherwise stated. Quotes are based on site conditions visible or disclosed at the time of assessment. If latent conditions, site access issues or material price increases arise, we will notify you and provide an updated quote or variation for approval before proceeding. Prices are in Australian dollars and include GST unless stated otherwise.
4. Payment Terms
Unless otherwise agreed in writing, a deposit may be required before commencement of works, with the balance payable on completion. Invoices are payable within 7 days of issue. Late payments may attract interest and reasonable recovery costs. We may suspend works if payments are overdue, subject to our obligations under applicable legislation.
5. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified.
To the extent permitted by law, our liability for any breach of a consumer guarantee is limited, at our option, to the resupply of the services or the cost of having the services supplied again.
6. Site Access and Conditions
You are responsible for providing safe and lawful access to the worksite, including clearances of underground services, vehicles, obstructions and pets. You warrant that you own the land or have authority to permit the works. Any delays caused by restricted access, adverse weather or unavailable services may affect the schedule and, where fair, the price.
7. Variations
Changes to the scope of works must be agreed in writing, including any adjustment to price and timing. Verbal instructions will be confirmed in writing before they are actioned where practicable, and we will not be liable for delays arising from unconfirmed variations.
8.Warranty on Workmanship
Subject to payment in full, we provide a warranty on our workmanship consistent with our statutory obligations in Victoria. Concrete finishes may vary due to aggregate, weather and curing conditions; natural variation in colour and texture is not a defect. Warranty claims should be reported as soon as practicable after you become aware of the issue.
9. Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, including loss of profits or use of property. Our total liability for any claim arising from our services is limited to the value of the works to which the claim relates, except where the Australian Consumer Law or other law provides otherwise.
10. Cancellation
You may cancel a booking by giving written notice. Reasonable costs for materials ordered, plant booked and works already performed will be payable. We may cancel or reschedule where circumstances beyond our control prevent performance, and we will work with you to agree a suitable alternative.
11. Privacy
We handle personal information in accordance with our Privacy Notice, available at privacy.html.
12. Dispute Resolution
If a dispute arises, please contact us first so we can resolve it fairly and promptly. Where required, disputes may be referred to the Victorian building dispute framework or other applicable dispute resolution processes. Nothing in this clause prevents either party from exercising statutory rights.
13. Governing Law
These Terms of Service are governed by the laws of Victoria, Australia.
14. Contact
Questions about these terms can be directed to ceo@amconcretegroupau.space or via our contact page.